Frequently Asked Questions | Fifth Generation Store

❓ Frequently Asked Questions - Fifth Generation Store

Here we have collected the most frequently asked questions and their answers to make it easier for you.

🛒 Orders

• How can I order from the Fifth Generation Store?
  You can easily order through our website, choose the products, add them to the cart, and then complete the payment process.

• Can I modify or cancel my order after I have completed payment?
  If your order has not been shipped yet, you can contact us and we will help you modify or cancel it.

🚚 Shipping and delivery

• How long does delivery take within Saudi Arabia?
  The order is usually delivered within 2-5 working days depending on the city.

• Is there shipping to all regions of the Kingdom?
  Yes, we deliver to all cities and regions in Saudi Arabia.

• How do I track my shipment?
  After we ship your order, you will receive a tracking number that you can use to track your shipment.

💳 Payment

• What are the available payment methods?
  We offer payment via card (Mada - Visa - MasterCard), cash on delivery (some cities), and bank transfer.

• Is payment secure?
  Yes, of course. All our payments are encrypted and 100% secure.

📦 Return and exchange

• Can I return the product if I don't like it?
  You can return the product within 7 days, provided it is unopened and in its original condition.

• How do I request a refund or exchange?
  Just contact us via email info@5g-store.com or WhatsApp +971506130157 , and we will give you all the details.

📍 Need additional help?

If you have any questions that you can't find an answer to here, don't hesitate to contact us:
📧 info@5g-store.com
📱 WhatsApp: +971506130157